{"id":1031,"date":"2025-10-03T10:58:59","date_gmt":"2025-10-03T08:58:59","guid":{"rendered":"https:\/\/www.sindriundbrock.de\/returns\/"},"modified":"2025-10-04T09:48:58","modified_gmt":"2025-10-04T07:48:58","slug":"returns","status":"publish","type":"page","link":"https:\/\/www.sindriundbrock.de\/en\/returns\/","title":{"rendered":"Returns"},"content":{"rendered":"

[et_pb_section fb_built=”1″ admin_label=”Hero Section” _builder_version=”4.16″ use_background_color_gradient=”on” background_color_gradient_stops=”rgba(0,0,0,0.5) 0%|rgba(0,0,0,0) 100%” background_color_gradient_start=”rgba(0,0,0,0.5)” background_color_gradient_end=”rgba(0,0,0,0)” background_image=”https:\/\/www.sindriundbrock.de\/wp-content\/uploads\/2021\/10\/bg.jpg” parallax=”on” custom_margin=”|||” custom_padding=”8%||8%|” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Title” _builder_version=”4.16″ text_font=”Quattrocento||||||||” text_font_size=”22px” text_line_height=”2em” header_font=”Quattrocento|||on|||||” header_text_align=”center” header_text_color=”#FFFFFF” header_font_size=”80px” header_letter_spacing=”6px” header_line_height=”1.4em” text_orientation=”center” max_width=”800px” module_alignment=”center” animation_style=”fade” animation_direction=”top” animation_delay=”50ms” header_font_size_tablet=”40px” header_font_size_phone=”” header_font_size_last_edited=”on|desktop” global_colors_info=”{}”]<\/p>\n

Returns<\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Featured Collections Section” _builder_version=”4.16″ background_color=”#FFFFFF” background_enable_image=”off” custom_padding=”120px||120px|” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Title” _builder_version=”4.16″ text_font=”Quattrocento||||||||” text_font_size=”18px” text_line_height=”1.8em” header_font=”||||||||” header_2_font=”Quattrocento||||||||” header_2_font_size=”60px” header_2_line_height=”1.3em” header_3_font=”Quattrocento||||||||” text_orientation=”center” custom_margin=”||10px|” animation_style=”fade” animation_direction=”left” animation_starting_opacity=”100%” header_2_font_size_tablet=”40px” header_2_font_size_phone=”” header_2_font_size_last_edited=”on|tablet” global_colors_info=”{}”]<\/p>\n

We guarantee to take back any item you don’t like within 14 days. Satisfied customers are simply more important to us than paragraphs. Before placing your order, please remember that natural products always have certain “flaws”. But it is precisely these supposed flaws that give the products their charm \u2013 at least that’s how we see it.<\/p>\n

Personalized items, for example with your name on them, are excluded from return.<\/strong><\/p>\n

[\/et_pb_text][et_pb_divider _builder_version=”4.16″ _module_preset=”default” custom_margin=”35px||14px||false|false” global_colors_info=”{}”][\/et_pb_divider][et_pb_text admin_label=”Subtitle” _builder_version=”4.27.4″ text_font=”Quattrocento||||||||” text_font_size=”18px” text_line_height=”2.2em” header_font=”||||||||” header_2_font=”|700|||||||” text_orientation=”center” max_width=”700px” module_alignment=”center” animation_style=”fade” animation_direction=”left” animation_delay=”100ms” animation_starting_opacity=”100%” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Withdrawal<\/h2>\n

To exercise your right of withdrawal, it is completely sufficient to notify us by means of a clear declaration (e.g. by postal letter, fax or e-mail) that you wish to withdraw from the contract and return the item.<\/p>\n

SINDRI & BROCK \u2013 The unique manufactory
Owner: Marcus Pfeiffer
Noidach 1 \u00b7 83735 Bayrischzell \u00b7 Germany
Tel.: +49 176 609 333 90 \u00b7 info@sindriundbrock.de<\/p>\n

[\/et_pb_text][et_pb_divider _builder_version=”4.16″ _module_preset=”default” custom_margin=”35px||14px||false|false” global_colors_info=”{}”][\/et_pb_divider][et_pb_text admin_label=”Subtitle” _builder_version=”4.16″ text_font=”Quattrocento||||||||” text_font_size=”18px” text_line_height=”2.2em” header_font=”||||||||” header_2_font=”|700|||||||” text_orientation=”center” max_width=”700px” module_alignment=”center” animation_style=”fade” animation_direction=”left” animation_delay=”100ms” animation_starting_opacity=”100%” global_colors_info=”{}”]<\/p>\n

Consequences of Withdrawal<\/h2>\n

If you have withdrawn from the contract, we shall reimburse you all payments we have received from you, without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. The refund will be made to your bank account. In no case will you be charged any fees for the refund.<\/p>\n

You can find more information about your right of withdrawal under \u00a77 in our terms and conditions<\/a>.<\/p>\n

[\/et_pb_text][et_pb_divider _builder_version=”4.16″ _module_preset=”default” custom_margin=”35px||14px||false|false” global_colors_info=”{}”][\/et_pb_divider][et_pb_text admin_label=”Subtitle” _builder_version=”4.16″ text_font=”Quattrocento||||||||” text_font_size=”16px” text_line_height=”1.5em” header_font=”||||||||” header_2_font=”|700|||||||” text_orientation=”center” max_width=”700px” module_alignment=”center” animation_style=”fade” animation_direction=”left” animation_delay=”100ms” animation_starting_opacity=”100%” global_colors_info=”{}”]<\/p>\n

Withdrawal Form<\/h2>\n

I hereby revoke the contract I concluded for the purchase of the goods with the article numbers: (*)<\/p>\n

Ordered on (*) \/ received on (*)<\/p>\n

My address is:
(*Name*)
(*Street, house number*)
(*Postcode, city*)<\/p>\n

Date: (*)<\/p>\n

(*) Please complete.<\/em><\/p>\n

[\/et_pb_text][et_pb_contact_form use_spam_service=”on” recaptcha_list=”Sindri&Brock|Sindri&Brock-0″ custom_message=”Name: %%Name%%||et_pb_line_break_holder||E-mail: %%Email%%||et_pb_line_break_holder||Article number: %%Article%%||et_pb_line_break_holder||||et_pb_line_break_holder||%%Message%%” success_message=”Thank you for your message. 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field_id=”Article” field_title=”Article number(s)” required_mark=”off” fullwidth_field=”on” _builder_version=”4.16″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][et_pb_contact_field field_id=”Message” field_title=”I hereby revoke … (please insert the above text with the completed data)” field_type=”text” fullwidth_field=”on” _builder_version=”4.16″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” 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What Can We Do for You?<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ custom_padding=”27px|0px|11px|0px” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_button button_url=”https:\/\/www.sindriundbrock.de\/en\/contact\/” button_text=”Send request” button_alignment=”center” _builder_version=”4.16″ custom_button=”on” button_text_size=”14px” button_text_color=”#ffffff” button_bg_color=”#838283″ button_border_width=”12px” button_border_color=”#838283″ button_border_radius=”0px” button_letter_spacing=”4px” button_font=”Nunito Sans|700||on|||||” button_icon=”$||divi||400″ background_layout=”dark” custom_margin=”|||” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”3%” animation_starting_opacity=”100%” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

ReturnsWe guarantee to take back any item you don’t like within 14 days. Satisfied customers are simply more important to us than paragraphs. Before placing your order, please remember that natural products always have certain “flaws”. 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